TechConnect Support Programs
A TechConnect Support Program provides direct access to Rockwell Automation's world-class phone and electronic technical support.
TechConnect provides the tools and resources needed to get and keep manufacturing and industrial automation equipment running.
TechConnect Support can help technical staff:
- Install, configure and maintain equipment and software
- Obtain the latest software and flash firmware versions
- Diagnose and correct operating problems
- Perform basic programming tasks
Choose from three service levels, based on number of shifts, staff per shift and the type of equipment/processes.
- PriorityConnect
- DirectConnect
- eConnect
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